Route the Sales Order approval to the opposite group based on the user who creates the Sales Order.
Summary:
We have a requirement to configure Sales Order Approval Rules in Oracle Fusion Order Management with the following business scenario.
Business Requirement
We have two approval groups:
- Sales Manager Group – contains all Sales Managers
- Finance Accountant Group – contains all Finance Accountants
The requirement is to route the Sales Order approval to the opposite group based on the user who creates the Sales Order.
The expected behavior is:
Sales Order Created By | Approval Should Go To |
|---|---|
Sales Manager | Finance Accountant Group |
Finance Accountant | Sales Manager Group |
For example:
- If User A, who belongs to the Sales Manager Group, creates a Sales Order → the approval should automatically be routed to the
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