Error saving attachments related to items when the “Shared” flag is selected

We are encountering an error when uploading attachments for an item in Product Information Management.

Specifically, after attaching the image and selecting the “shared” flag, we receive the error shown in the attached screenshot when we try to save it.

However, if we do not select the “shared” flag, we do not receive any errors.

How can we resolve this issue?

We look forward to hearing from you soon