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How to Identify All Resources Who Worked on an Activity in Oracle Fusion Field Service

Summary:

Hi everyone,

I have a requirement in Oracle Fusion Field Service where one resource is assigned to an activity, but another resource may assist the primary resource in completing that activity.

For example:

  • Resource 1 is assigned to the activity.
  • Resource 2 assists Resource 1 with the activity.
  • Resource 1 completes the activity.

Once the activity is completed, is there a way in Oracle Fusion Field Service to identify all the resources who actually worked on or assisted with the activity?

Specifically, I would like to know:

  1. How can we record Resource 2 as an assisting resource for the activity?
  2. After the activity is completed, can we retrieve both Resource 1 and Resource 2 as the resources who worked on the activity?

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