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Offboarding Journey not triggering after Termination

in Recruiting, Opportunity Marketplace

Summary:

After an employee’s resignation is approved, the Exit Journey should be assigned automatically based on the selected Action Reason.

Currently, the resigned employee is not receiving the Journey task through Notifications or seeing it on the Self-Service → Journeys page. Additionally, the Journey assignment is taking several hours to be triggered.

What could be the reason the Exit Journey assignment is delayed and why the Journey task is not appearing for the resigned employee?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Oracle Fusion Cloud Applications 26C (11.13.26.07.0)


Code Snippet (add any code snippets that support your topic, if applicable):

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