IDR not recognizing UOM, Quantity, and Unit Price for one Legal Entity despite same supplier and PDF
Facing the same issue where the UOM is not being captured, even though it is clearly present in the non-invoice PDF.
Additionally, for the same supplier, we have another non-PO invoice with the same structured PDF format. In that invoice, the Unit Price, Quantity, and UOM were not recognized, although the invoice was processed successfully.
What is confusing us is that one invoice is able to fetch these details correctly, while another invoice with the same supplier and similar PDF structure is ignoring them. The only noticeable difference between the two invoices is the Legal Entity (LE).
Could you please help us understand why the behavior is different based on the Legal Entity and whether there is any configuration or IDR setup that could be causing this?