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benefits enrollment page how to enable the oracle benefits AI ?

in Workforce Management

Summary:

We need to enable AI Agents on the Benefits Enrollment page and would like to understand the recommended approach for configuring this functionality.

Specifically, we would like to know:

  • Can AI Agent functionality be enabled through Journeys (Guided Journeys) within Benefits Self-Service?
  • What are the configuration steps required to enable AI Agents on the Benefits Enrollment page?
  • How can Guided Journeys be integrated with the Benefits Self-Service pages?
  • Is there any configuration required in Visual Builder Studio (VBS)?
  • If VBS customization is required, where can we find the relevant code or configuration?
  • Which page, business rule, or region in VBS should be used to implement this functionality?
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