How to accommodate custom breakdown reasons within existing Production Exceptions (Redwood)?
Summary:
We've configured custom manufacturing exception types nested under Exception → Manufacturing → Resource
Content (please ensure you mask any confidential information):
We log machine breakdowns via Production Exceptions and need to capture specific reasons — PM, Product Breaks, Mechanical, Electrical, Changeovers, No Crew, QC Hold — per workstation, along with downtime hours, for daily reporting.
And they work fine in Classic but the Redwood "Report Production Exception" page only exposes the 5 seeded Exception Types (Resource, Material, Work Area, Work Center, Miscellaneous) — our custom reasons don't show up there.
How can we accommodate these breakdown reasons within the existing Exception object in Redwood — whether via a supported field, a setup/opt-in we're missing, or another standard mechanism