Not able to search item on the Redwood ITEM QUANTITIES

Summary:

A user of our users, when login to the Item Quantities using the Redwood screens, she cannot find any items when searching to add the item to a Transfer Order. I checked every possible cause, but everything seems Ok.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Oracle Fusion Inventory Management 26C

Code Snippet (add any code snippets that support your topic, if applicable):