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While creating work order in fusion service, the work order area wasn't loading and getting error

in Fusion Service

Summary:

When creating a work order of type Oracle Fusion Field Service, the Work Order Area dropdown stays empty and I get: "The area for the work order wasn't found" error. It happens for every activity type.

Setup already done :

  • Work zone "Lake Mary" created with postal code 32746, enabled. Work zone key is City (80) + ZIP/Postal Code (7).
  • Lake Mary zone added to the Work Zones tab of the FL - South Central bucket.
  • Bucket has capacity categories, time slots and routing profile assigned.
  • Work order type Oracle Fusion Field Service is enabled, with activity types enabled and FFS Connection set to On.
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