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HRX-1560309 Error During Transfer - Employee Assigned to Payroll Must Have a US Home Address

in Human Capital Management 3 comments

We are encountering the following error when attempting to complete a Transfer transaction through Manager Actions (MAP):

"Couldn't submit the process. Employees assigned to a payroll must have a US home address. (HRX-1560309)"

The issue has occurred for multiple employees during transfer transactions. The affected employees already have active Home Address records, and the addresses appear to be valid and effective as of the transfer date.

We would like to understand:

  1. What specific validation triggers error HRX-1560309?
  2. Are there known issues or bugs related to Transfer or MAP transactions that can cause this error even when a US Home Address exists?
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