Invoice Processing Sometimes Takes Approximately Three Days – Is This Expected?
Hello,
When we submit invoices to Payables Agent, processing sometimes takes approximately three days to complete.
Could you please clarify the following?
- Is this processing time expected? What is the typical processing time from invoice submission to invoice creation in Payables?
- What could cause such delays, and how can we identify which processing stage is taking the most time?
- Are there any configurations, scheduled process settings, or recommended practices that could help reduce processing time?
- If processing appears to be stalled, is there a recommended way to retry or resume it without creating duplicate invoices?
Please also let us know what logs or diagnostic information we should collect to investigate this issue.
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