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The reasons why the scanned email invoices cannot capture in Invoice Documents Recognition Tracking

in Payables, Payments & Cash Management 2 comments

Summary:

Hi,

Please help on this urgent support.
The reasons why the scanned email invoices cannot capture in Invoice Documents Recognition Tracking Report

Here's the step by step I done:
1. Send invoice via email to our email address for IDR
2. Generate Invoice Documents Recognition Tracking but there is no data (this is our issue right now)

Thanks and regards,
Grace Soriano

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


26C (11.13.26.07.0)


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