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Scanned Invoices: Cannot Change Payment Currency On Invoice Header

in Payables, Payments & Cash Management

Summary:

We are facing an issue with scanned (IDR) invoices where the currency is not captured correctly and cannot be changed afterwards. We would like to understand what workaround you follow in such cases.

Example:

- The invoice is in SGD, but IDR has captured the currency as USD.

- On the Edit Invoice page, the currency field next to Amount is not editable, so we have no option to correct it to SGD.

- The invoice is stuck in Incomplete status.

The related Oracle KB (KB33105) states that this is expected behavior for scanned invoices and suggests setting the currency at the Supplier Site level. The client does not accept this approach, as the currency should be picked up from the supplier invoice and the user should be able to edit it where IDR gets it wrong.

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