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How to fix the error 'All journal lines result in zero amount'?

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):

Infosys

Description (Required):

We are trying to account the external transactions, and we are getting the 'All journal lines result in zero amount' error

Use Case and Business Need (Required):


Enhancement Request / Service Request:
4-0004168888

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