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Redwood PO Approval Notification Not Using Customized RTF

Summary: Redwood PO Approval Notification Not Using Customized RTF. I opened an SR, but I'm not receiving much help there, so wanted to see if anyone in the community can help.

Content (please ensure you mask any confidential information): Steps completed

  1. Updated profile option BIP_CLIENT_REFRESH_TIME to 15.

2. In OTBI > Procurement > Purchasing > xmlpserver > Purchase Order Notification Report. Select More > Customize. This creates a copy in Custom > Procurement > Purchasing
3. Created a subfolder Data Models. Copied Purchase Order Notification Data Model into Custom > Procurement > Purchasing > Data Models. Made sure report is calling this model.

4. Cleared OTBI cache in xmlpserver

5. Waited 16 minutes and created a new PO. The changes are NOT on the notification.

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