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Add to Cart Not Working When Agreement Auto-Populates Supplier in Redwood Smart Form

in Self Service Procurement 1 comment

Hi All,

We are experiencing an issue with the Non-Catalog Smart Form in Redwood Self Service Procurement.

When we select a Purchase Agreement first, Oracle automatically populates the Supplier and Supplier Site fields, but clicking Add to Cart does nothing. No error message is displayed.

However, when we select the Supplier and Supplier Site manually first and then select the Purchase Agreement, Add to Cart works without any issues.

We were able to reproduce this behavior in our Test environment.

Has anyone else experienced this issue? Is there an existing Oracle bug or a permanent fix available for this behavior?

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