You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Adding a Custom Field or DFF in Receivables->Collections->History->Correspondence

in Receivables & Collections 1 comment

Summary:

We have a requirement to track third-party acknowledgement statuses (Pending, Accepted, Rejected, or Failed) for individual dunning/reminder letters in Oracle Fusion Advanced Collections.

Currently, under Receivables->Collections->History->Correspondence, we can see the reminder letter details and standard delivery status. However, we would also like to capture and display the status returned by an external delivery provider for each reminder letter, ideally within the same Correspondence history.

Is there an Oracle-supported way to capture and display these external acknowledgement statuses at the individual reminder-letter level? If not, what alternative solution would you recommend?

Any guidance or experience with a similar requirement would be appreciated.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!