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Oracle Cloud PAYG Account Terminated — Reinstatement and Data Recovery

in OCI - General

Hello Oracle Community,

My Oracle Cloud PAYG account was recently terminated without prior notice. I am a legitimate paying customer whose account was registered with my genuine identity, with valid invoices and successful payment history.

My reinstatement requests have been denied with a final decision, but I would respectfully appreciate an opportunity for reconsideration, especially given my genuine PAYG status and billing history.

My account also contains an Ampere A1 instance with important personal data, databases, and configurations.

I am seeking help with two requests:

  1. Account reinstatement: Is there any official channel for a one-time discretionary review of my PAYG account?
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