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Error "Something went wrong" when accessing Upgrade and Manage Payment page in OCI console

in OCI - General 1 comment

I am encountering a persistent billing error in the OCI console and need some guidance. Whenever I go to Billing & Cost Management -> Upgrade and Manage Payment, the page fails to load and shows this error:"Something went wrong""There was an error loading this page"

Because of this billing portal error, I am completely blocked from upgrading my account. Additionally, because of this status, my active instances can no longer be started or activated (they are locked/disabled due to account limitations).

I have tried clearing the browser cache, using Incognito mode, switching browsers, and changing regions, but nothing works. Has anyone experienced this or know how to force-unlock the account/instances?

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