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Approvals from e-mail are not available in Worklist

Hello,

I have a question related to the approval that are performed from the e-mails. Even if the task is completed, shouldn't the completed notification be available in the Worklist? as a history reference? just like the notifications that are approved via In-app or directly from the Worklist?

How does Ofusion proceses them and syncs the data between e-mail/In-app/BPM worklist?

Regards,

Mihaela

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