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Unable to Upload Change Statement RTF File - WFC

Hi Experts,

We are encountering an issue while uploading the one Change Statement. The system is rejecting the file and indicating that only RTF files can be uploaded. However, the file has already been saved and verified as an RTF file.

Done so far:

  1. Checked the file extension, it's in .rtf
  2. Tried re-creating another change statement but still getting the issue

Can you help us on this? Thank you in advance.

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