The attachment information cannot be retrieved. (FND-2406)

Summary:

The supplier initially registered as a Prospective supplier and submitted the required documents as part of Spend Authorization process.

During the approval process, the approver was unable to open the submitted documents, and consequently, the Spend Authorization request was rejected.

Following the rejection, the user attempted to edit the supplier profile to remove the existing attachments and upload the documents again.
However, when the user navigates to Manage Suppliers, opens the supplier profile, and clicks Edit, the General Information section is no longer displayed. The same behaviour is observed when the team attempts to edit the supplier profile.

The General Information section contains the attachment area through which users can manage, remove, and upload supplier documents. Since this section is missing, the user and team are unable to replace the existing attachments and proceed with required updates.