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Partial Split Backorder line Cancellation Triggering Issue.

Summary:

Hi All,

When Oracle performs a partial shipment, the original fulfillment line is split into two lines:

  • Line 1.1 – Shipped and Awaiting Billing.
  • Line 1.2 – Backordered.

When we cancel line 1.2, the business event is triggered, but the payload contains only line 1.1 instead of the canceled line 1.2.

We suspect that the orchestration or business event generation may be referencing the originating fulfillment line rather than the affected split child.

Our requirement is that the cancellation of line 1.2 must be communicated to OTM with the correct fulfillment line reference.

Please let us know if anybody is having idea regarding this.

Regards,
Amol

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