Reporting and Analytics
Discussion List
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Need all the columns with CLOB data type in the BICC Extract along with the PVO NameSummary: Hi All, We need all the columns with CLOB data type in the BICC Extract along with the PVO Name in Excel Format. Thanks in Advance :) Content (required): Ricoh …Vivek Gautam 61 views 3 comments 1 point Most recent by Nitin Deo Reporting & Analytics for Fusion Service -
OTBI - How to get Person_Number for 'People Center Requests' -> 'Primary Point of Contact'?Summary: I am building an OTBI Analysis for Helpdesk Aged Tickets using Subject Area "Service - CRM Service Requests Real Time". How to get Person_Number for the Primary…Vinay Hardas 41 views 5 comments 0 points Most recent by Anand DN-Oracle Reporting & Analytics for Fusion Service -
Omni Channel - Events ReportSummary: Omni Channel - Events Report Content (required): 1. Omni Service Request and Queue Assignment performance Tile This report would help SR admin to know what is t…Venkataraman Ramakrishnan-Oracle 31 views 0 comments 0 points Started by Venkataraman Ramakrishnan-Oracle Reporting & Analytics for Fusion Service
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BIP performance recommendations guide v1.0 for FA SaaS (2800118.1) is available on MOS PortalSummary BIP Performance Recommendations Guide is intended for FA SaaS BI system integrators, BI report developers and admins. It covers advanced performance tuning techn…Pavel Buynitsky-Oracle 41 views 0 comments 0 points Most recent by Pavel Buynitsky-Oracle Reporting & Analytics for Fusion Service
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Sample Daily Digest for Agents - Unassigned and My Open TicketsSummary Daily digest report ready for subscribable agent to inform agent of open tickets currently assigned to them or unassigned but in their queueContent Our agents wo…Josh Vincent 60 views 2 comments 1 point Most recent by Josh Vincent Reporting & Analytics for Fusion Service -
Application table for standard coverage under subscription managementSummary Need to query coverage details under subscription management using data modelContent Subscription Management -> Standard Coverage - > (Template details) what is …ViswanathaReddyKetireddy 45 views 1 comment 0 points Most recent by Justin Anderson-Oracle Reporting & Analytics for Fusion Service
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Workshop - A Modern Solution for your Oracle Cloud!Summary Derive greater value out of Oracle Cloud with our Next-Gen Managed ServicesContent If your company is like many others, you’ve invested in Oracle applications to…User_W4MMU 27 views 0 comments 1 point Most recent by User_W4MMU Reporting & Analytics for Fusion Service
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Message content not displaying in exportContent Hi, I have created a report with the subject area "Service - CRM Service Request Messages Real Time" and bringing back the message content "Service - CRM Service…Mitch_123456 36 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Fusion Service
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Unable to create a new analysis in OTBIContent Hello everyone! I am writing because I am observing an unexpected behavior in OTBI. I have two users with the same roles: the first one, by accessing otbi, is ab…Virginia M. Calvi 33 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Fusion Service -
Action Plan reportingSummary Need to create a report showing actions due in a given period.Content Hi, I was wondering if anyone could help me out with a report I have to create around actio…Mitch_123456 31 views 4 comments 0 points Most recent by Anand DN-Oracle Reporting & Analytics for Fusion Service
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How to invoke OTBI report from Service Request pageSummary How to invoke OTBI report from Service Request pageContent We have requirement to launch the OTBI report from Service Request Summary page. Did anyone work on su…Jitendra Singh-Oracle 52 views 4 comments 0 points Most recent by Jitendra Singh-Oracle Reporting & Analytics for Fusion Service -
OTBI performance recommendations paper (2679006.1) is available on MOS PortalSummary OTBI performance recommendations V2 doc is intended for OTBI system integrators, BI report developers and admins. It covers advanced performance tuning technique…Pavel Buynitsky-Oracle 75 views 0 comments 5 points Most recent by Pavel Buynitsky-Oracle Reporting & Analytics for Fusion Service
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HR Help desk - adding Level 3 of Org hierarchySummary Need to add "Level 3" to an exciting help desk reportContent Hello, I wonder if anyone can help me out. I need to add "Level 3" of the organizational hierarchy t…Mitch_123456 45 views 3 comments 0 points Most recent by Anand DN-Oracle Reporting & Analytics for Fusion Service
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List of pre-built metrics - B2B Service and Help Desk OTBISummary Provides the list of out of box metrics/facts in the B2B Service and Help Desk Subject AreasAnand DN-Oracle 125 views 0 comments 5 points Most recent by Anand DN-Oracle Reporting & Analytics for Fusion Service
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Send/Push BIP Report Extraction file to Oracle Cloud Infrastructure (OCI)Summary Send/Push BIP Report Extraction file to Oracle Cloud Infrastructure (OCI)Content Hi All, We need to send/push a Fusion BIP Report using standard scheduler option…Kasinathan Palanikumar - Oracle-Oracle 61 views 1 comment 3 points Most recent by Dimple-Nagesh-Support-Oracle Reporting & Analytics for Fusion Service -
Let’s continue the conversation on B2B Service and Help Desk Analytics!Content Welcome to the forum dedicated to Reporting and Analytics for Fusion Service As more and more of you, our customers and partners, implement Fusion B2B Service, t…Anand DN-Oracle 160 views 0 comments 6 points Most recent by Anand DN-Oracle Reporting & Analytics for Fusion Service