Category 280
Discussion List
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Is it possible to upload file attachments with Chat REST API?Summary Trying to meet the requirement of enable uploading file attachments on custom chat application by using Chat REST APIContent I'm working on development of an app…Agustin Pinto 50 views 4 comments 4 points Most recent by Lakshay Bhalla General Technical Discussions -
SSO Set Up in Both BUI and Agent Desktop Console - IDP MS AzureSummary SSO Set up in Web browser & Agent Desktop Console using MS Azure IDPContent Hi, We have business requirement to enable SSO for both applications (BUI and Agent D…Baljeet Singh-231094 92 views 13 comments 0 points Most recent by kazutaka.totani General Technical Discussions -
Max file Attachment Size to post an incident - REST APIContent Hi all, Does anyone know what is the max a file attachment size to create an incident via REST API? Is it the same as the one listed in this article? https://cx.… -
How to create a new menu field in custom object via PHP(Custom process)Summary: Hi Team, I have configured two custom objects with the following fields. Custom object 1 - x_abc: Community,building,floor (all are text fields) Custom object 2…Muthulakshmi 11 views 2 comments 0 points Most recent by John Hardin-Oracle General Technical Discussions
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Report variable through REST API analyticsReportResultsSummary Is the report variable accessible through REST API analyticsReportResultsContent Hi, Is it the variable defined in the report accessible using rest API analytics…Makarand Malandkar 54 views 3 comments 1 point Most recent by John Gabriel-191237 General Technical Discussions -
I can't add the Oracle Live Experience SDK to my Android Studio project.Summary: I have purchased a LiveExperience license and am trying to integrate it into an Android project, but I cannot add the LiveExperienceFramework to my AndroidStudi…
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Looking for Oracle Service Cloud - Whatsapp/Facebook messenger Integration documentSummary: Looking for Oracle Service Cloud - Whatsapp/Facebook messenger Integration document. Any reference would really help. https://www.youtube.com/watch?v=hVkFZySHu0…S.Kumar 21 views 1 comment 0 points Most recent by Srinath Srinivasan-Oracle General Technical Discussions
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Encountering primary syntax error when I get bulkExtractResultsSummary: Content (required): Hi - I am trying to create and bulk extract and get the results. I seem to be able to create the bulk extract with no problem: However, when… -
VCC IntegrationSummary: Content (required): Can someone point me in the direction of where I may find documentation on how to integrate with VCC (Virtual Call Center) in Oracle Service… -
Get value on object through APISummary: I'm creating an integration script using PHP CURL. When I try to pull the Contact data, there are several fields that contain links because these fields are rel…Wildan Balfas 11 views 7 comments 0 points Most recent by Wildan Balfas General Technical Discussions -
Unable to access Database table using Rest APISummary: Unable to access Database table data using Rest API Content (required): Hi Guys, I am trying to retrieve the Agent Login Duration from the Oracle Instance by ac…Sylvia S. 11 views 1 comment 0 points Most recent by Levi Dyckman-Support-Oracle General Technical Discussions
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Error on creation of Staff accounts through REST APISummary: Error : "Cannot save/update: Account(ID=0): Internal Error Description: Not able to acquire lock for call to 'account_create'. without lock" Content (required):…
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IncidentResponse do not send email but added to threadSummary IncidentResponse do not send email but added to threadContent I try to use incidentresponse object to add response and send an email, however, it only adds the t…Dara Bunhim 26 views 4 comments 0 points Most recent by Rakesh Das-Oracle General Technical Discussions
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Download File Attachments from Incident ThreadsSummary: Content (required): Hi All, We have a requirement where we have to download all the file attachments from standard objects. We have around 1.5 million File atta…Puneeth Holla S 11 views 0 comments 0 points Started by Puneeth Holla S General Technical Discussions
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ROQL order by length functionSummary: Content (required): Is there a ROQL equivalent to SQL's CHAR_LENGTH() function? I'm trying to write a simple query that would look something like the code snipp…JoshLong 21 views 2 comments 0 points Most recent by Levi Dyckman-Support-Oracle General Technical Discussions
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What is the limit for create/update sales order lines using the salesorderhub api?Summary: Is there a limit to the number of lines we can create/update for a sales order using the web services? Content (required):API Version (include the version you a…
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Unable to establish a Chat sessionSummary: Unable to establish a Chat session due to following error. { "type": "https://rnowgse12015.rightnowdemo.com/services/rest/crossChannelServices/exceptions/OSC-CR…
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Chat API url for postmanSummary: Using below API details, we are trying to frame a url to use the same in postman. But I'm unable to validate the url. https://docs.oracle.com/en/cloud/saas/b2c-…
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Service Cloud Chat APIsSummary: From the below shared pictorial representation for Oracle B2C Service Chat Systems working with a custom end-user application, in step 1, "Authenticate custom a…
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How to increase the read timeout value for SOAP invocation in OIC?Summary: In one of our application we are invoking a SOAP web service to get customer data. Since there is huge data it is taking time to send the response back to OIC. …
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how to track bounced emails in Public Mail API?Summary: Bounce back error message is not received when using the Public Mail API, so unable to see if email has bounced back Content (required): We are unable to track …ramya venkidupathy 1 view 2 comments 0 points Most recent by Michael_Exel General Technical Discussions
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Create Toast Notification For BUI LoggedIn UsersSummary: Hi We have business requirement for logged In user. They would get toast notification after every 15 minutes in BUI. I wonder If we can make custom BUI extensio…Baljeet Singh-231094 1 view 2 comments 0 points Most recent by Baljeet Singh-231094 General Technical Discussions
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LoginHi, In my external application once I capture Fusion instance URL, username and password then need to authenticate and throw error if failed and successful if details ar… -
KA REST API - problem with AuthenticationSummary: Trying to use Postman for testing API, but when I try to authenticate API User it returns error. If I generate the auth token via PHP Okcs model (makeApiRequest…Martin Trubelik-Oracle 11 views 1 comment 0 points Most recent by Martin Trubelik-Oracle General Technical Discussions
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Fetch Display Name of FCL when querying a resource like Get all Opportunities using REST APISummary: How to Get the Display Name of a Fixed Choice List along with the response when querying a resource say Get all Opportunities Content (required): Relative URI: …Shivakumar Ayyanagowdar-Oracle 21 views 0 comments 0 points Started by Shivakumar Ayyanagowdar-Oracle General Technical Discussions -
REST API: Can I insert multiple rows in one POSTSummary: I wonder whether it is possible to insert multiple rows for the same object in one POST request. Simply, like chaining them in an array []. Content (required): …Ariel Rauch-116577 51 views 1 comment 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions -
Not able to find Export management file in UCMSummary:Not able to find Export management file in UCM Content (required): Hi, I created an Export management Job via REST service: https://xxxxxxxx.us2.oraclecloud.com/… -
How to get Primary Contact ID from Incident via REST APISummary: I need to retrieve the primary contact's ID from the Incident table, but cannot find the correct ROQL syntax Content (required): I need to retrieve the primary …Bruno Aun 11 views 4 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions -
ROQL for Organization NotesHi, I am trying to get Organization notes using ROQL. However, we cannot access because it is an array like Notes[0].Text. ROQL Select ID, Organization.Notes[0].Text fro…Baljeet Singh-231094 1 view 2 comments 0 points Most recent by Baljeet Singh-231094 General Technical Discussions