Customer Programs
Discussion List
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Customer rebates driven by order type and sourceSummary: Order management receives sales orders from several third-party sources. Sales orders are also categorized into different order types. Can these source and orde…Sriman Ravi Narayan 4 views 1 comment 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management -
Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX … -
Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Journal Description for Customer Accrual - Invoice and sales order not listed as a sourceSummary: Invoice and sales order not listed as sources in Manage Description Rules: Channel Revenue Management for Customer Accrual Event. Requirement is to include thes…
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Create Accrual Channel Batch error out after configuring the custom qualifierSummary: Hi Ranjith, Shankar, Create Accrual Channel Batch error out after configuring the custom qualifier.This is for sell side. Attached is the doc for custom qualifi…
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Feasibility of using Customer Program for multiple BUSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to use Customer Programs for multiple Business…
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How to Remove the Indirect Sales tab in Customer channel management?Summary: Can we remove the the "Indirect Sales" tab in Customer channel management? Customer is not using this feature. Not sure if a setting has caused this to appear b…
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Create Claims Settlement with AP Invoice with multiple payment lines for same supplierSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…Vikram Anand 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Is there a maximum number of records that Load Transactions and Create Accruals can process?Summary: Client has extremely high volume of Sales Orders lines that will be invoiced each day and then Accruals will be created using Create Accruals for Channel Batch.…
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Create Claims Settlement with AP Invoice with multiple payment lines for same partnerSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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How to get All customerbalances by BillTo using /cjmRest/channelCustomerProgramCheckbookBalances?Summary: Using Get /fscmRestApi/cjmRest/channelCustomerProgramCheckbookBalances, with download Parameter DataForCode=ORA_BILL_TO_BAL, the Response body is "You must ente…
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Program Type column is not available on the Program search results screenSummary: Hi Team, In 25D we are seeing Program type column is not available in the program search results screen and it is optional in Claims screen as shown in screensh…
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Accruals Not Generated for Program with "Order Line Type" Qualifier in Channel Revenue ManagementSummary: We are encountering an issue in Oracle Channel Revenue Management , accruals are not generated for a program that uses the "Order Line Type" as an additional qu…Sandeep Gutha 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Restrict items based on Business unitSummary: Can the items be restricted by business unit when creating a program? Content (please ensure you mask any confidential information): Version (include the versio…Sandeep Adatrow 31 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Load Transaction ESS job completing in WarningSummary: Team, Load Transactions ESS job is completing in warning. There is no details reason mentioned in the log file. It is happening for one business unit and not wo…
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Accruals are not generated for invoicesSummary: Hello all, Accruals are not generated for invoices when they are imported through Load Transactions. we noticed subprocess "Create Accruals for Channel Batch: C…
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Delay in email notification after the program approvalSummary: Hi, We’re experiencing delays with email notifications for program approvals. After a program is approved, the creator receives the notification email 4–5 hours…
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customer programs are not visible in channel revenueSummary: We are implementing Sell side channel revenue management. User has created Customer Annual programs and submitted. Post submission the programs cannot be seen i…
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What is the exact ESS job name required for CHRM FBDI import when using OIC and ERP Adapter with UCMHi Everyone, We are working on a file-based integration(FBDI) using Oracle Integration Cloud (OIC), where we attempt to upload a CSV file to the UCM server to push data …
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Feasibility of Copying/ Duplicating the Customer Program or RuleSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to copy the Customer Programs , on the Redwood…
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Create Accruals for Channel BatchSummary: Create Accruals for Channel Batch ESS is erroring and doesnot give details of the error. 01. CSV file is imported sucessfully 02. Ran Create Accruals for Channe…Sandeep Adatrow 21 views 2 comments 0 points Most recent by Sandeep Adatrow Channel Revenue Management
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Only programs where I am the owner ar displayed when Using VB Excel Add in to Get Program BalancesSummary: Using VB Excel add in to get Channel Customer Checkbook balances, only the programs where i am the owner are fetched. I need all of the customer program blanace…
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Cannot enter claim Type nor Claim Reason when creating a claimSummary: Hi, When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails. I …Victor Martin 39 views 7 comments 0 points Most recent by Sandeep Adatrow Channel Revenue Management