Advanced Collections - EBS (MOSC)

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Error when opening Universal Work Queue in Advanced Collections

edited Nov 19, 2008 1:29AM in Advanced Collections - EBS (MOSC) 1 comment
Hi,

Working Release 11i.IEX.H

We are getting the following error while opening Universal Work Queue from Collections Agent responsibility in Advanced Collections. 

"APP-IEU-241011:CONNECTION TO UWQ SERVER COULD NOT BE ESTABLISHED.
YOU WILL NOT BE ABLE TO 'GET WORK' FOR MEDIA."

We are not using Advanced Inbound, Outbound and Telephony

I know this can be avoided by setting up profile 'IEU: Queue: Advanced Outbound Telephony' to No

My question is that, Does setting this profile impact Advanced Collections functionality?

Thanks,

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