Pre Delinquent Collection Strategy
We are on Advanced Collections 11.5.10.2 ( Pack H) and have strategies running at Account level.. To manage the collections activities proactively, client has a need of identifying transactions that have a due date of 10 days from system date (pre delinquent transactions )They want to create a Pre Delinquent Strategy and assign a work item to automatically send a letter to the customer with details of the invoice like invoice date, date invoice sent, amount due,amount due date and remittance bank details.
Is there a way we can achieve this in Advanced Collections module using standard scoring engine/strategy set up?