View Dunning Letters directly in the Collections Form
In R12 you have the functionality where you view the dunning letters directly in the collections form under the history tab - you place cursor on the correspondence line you want to open and right click on the mouse and go to 'Show Dunning Letter' - is this functionality also available for 11.5.10.2?
If not, do you have any surgestions on how to give the collectors access to printed dunning letters in 11.5.10.2 within the collections form?
Thanks,
/Susanne