Financial Management - PSFT (MOSC)

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Can we update the accounting entries when using the AR Refund maintenance worksheet?

edited Apr 22, 2010 3:25AM in Financial Management - PSFT (MOSC) 7 commentsAnswered ✓
Hello everyone,

This is my fisrt post on the oracle community, so please be gentle with me  . I have a quick question for you AR specialist. In the maintenance worksheet when I select a refund for a credit item why is my offset accounting entries line grayed out when I click on the Create/Review Entries? Is it possible to ungray the Offset line (not the AR control line) so users can update accounting entries?

Also, I have notice that if i'm using the maintenance worksheet for a write-off instead of a refund then my Offset line is ungray. Why is the write-off different from a refund?

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