Is it possible to manage delinquent customers for delayed payments not related to AR documents?
Dear All
I would like to know your opinion about the following:
I'm working for a pension fund. Subscribers are managed in a third party program. AR is implemented but it is not used to manage subscribers.
My boss would like to know whether Collections could be used to manage collection process for subscribers too.
What we would like to do is to add all subscribers as customers in AR, then load documents in Adv Collections to manage delinquencies.
So, for example, a subscriber called "Smith" didn't pay the 2009 quote. Even without loading an invoice in AR we would like to load a document in Adv. Collection and monitor it till the payment or legal action.
I would like to know your opinion about the following:
I'm working for a pension fund. Subscribers are managed in a third party program. AR is implemented but it is not used to manage subscribers.
My boss would like to know whether Collections could be used to manage collection process for subscribers too.
What we would like to do is to add all subscribers as customers in AR, then load documents in Adv Collections to manage delinquencies.
So, for example, a subscriber called "Smith" didn't pay the 2009 quote. Even without loading an invoice in AR we would like to load a document in Adv. Collection and monitor it till the payment or legal action.
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