CUSTOMER_RESV and CUSTOMER_BACKORDERS buckets
Hi,
Can anyone please provide me information if these buckets on the ITEM_LOC_SOH table (CUSTOMER_RESV and CUSTOMER_BACKORDER) are used by any process at all?
Their name indicates that they're used for Customer Orders, but current Customer Orders (pickup/delivery or layway) functionality work the following way:
1. Customer Orders are normally captured on the POS.
2. Then, there are 2 mechanisms to integrate the customer orders into RMS/SIM:
2.1 - Using a web service provided by SIM. In this case, SIM will create the customer order information and generate an inventory adjustment (published to RMS through RIB) to move the stock from available to unavailable, which will move the stock into the NON_SELLABLE_QTY bucket on ITEM_LOC_SOH
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