Advanced Collections - EBS (MOSC)

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Case owner in Case Management Tab on Collections form

edited Aug 3, 2010 3:34AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered
Hello,

How is case owner attached to a case by IEX: Case Owner Load Balancing? Where is it picked up from, from Site, Account or from any other profile option?

Quick reply is highly appreciated.

Thanks.

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