Billing: CRM integration with Billing for Orders Settled via Credit Card.
For those of you integrating with CRM and FSCM applications particularly, CRM orders being sent to Billing, this is a recommended
read.
QUESTION:
There was an issue reported previously that an Order coming from CRM with credit card payment method fully processed (authorized AND billed) is not getting sent correctly to Billing. When the order is sent to OM, OM sends it to Billing and Billing does not acknowledge that the invoice was already billed (in CRM) and thus tries to process it through Process Credit Card Invoices process (BICRC000). This eventually might lead to the invoice being billed twice. Is this correct?
QUESTION:
There was an issue reported previously that an Order coming from CRM with credit card payment method fully processed (authorized AND billed) is not getting sent correctly to Billing. When the order is sent to OM, OM sends it to Billing and Billing does not acknowledge that the invoice was already billed (in CRM) and thus tries to process it through Process Credit Card Invoices process (BICRC000). This eventually might lead to the invoice being billed twice. Is this correct?
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