Financials for India - EBS (MOSC)

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How do you ensure your SR is assigned to Financials for India Team ?

in Financials for India - EBS (MOSC) Question
Hi All,

How do you ensure your SR is assigned to Financials for India Team ?

To ensure that a Service Request logged gets assigned to the Correct Team, it is very important to select the Correct Product Name while logging a Service Request.

While creating a SR for an India Localization issue, select the 'Product Name' as 'Oracle Financials for India' and Product Id as '1275'

This ensures a faster turnaournd of the issue and will avoid unnecessary delays hindering the resolution process.

Regards
Srinivas gadde.

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