Advanced Collections - EBS (MOSC)

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Recording Customer Calls

edited Mar 17, 2011 3:11AM in Advanced Collections - EBS (MOSC) 2 commentsAnswered
 Hi,
We used to have this functionality in 11i where we record follow-up calls to our customers. in R12, this is now a separate module under Advanced Collections. What are the minimum setup requirements just for this functionality to turn on?

Thanks much for your help.

Regards,
Larry

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