Financial Management - PSFT (MOSC)

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Direct Debit rejections from Financial Gateway to AR

edited Apr 6, 2011 7:46AM in Financial Management - PSFT (MOSC) 2 commentsAnswered
Hi everyone,

 

I have had this question from a customer and haven’t been able to find anything in the relevant PeopleBooks that answers their question.  Hope you can help:

“…looking at automating direct debit rejections sent back from the banks and PeopleBooks seems to say the Financial Gateway can show which DDs were successful and which were not but it doesn't seem to actually CANCEL the DDs in AR and I need to be able to explain to the business how it will work step by step.”

The customer has assumed the following but I’m not convinced it is true:

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