Tracking of work orders received from customers.

 Hi,
I am looking for a particular functionality in oracle apps r 12.1.3 described below:

A customer will give an order for a specific item and along with the order he also send us the material required to produce that main item. We need to track the quantity of the material received from the customer. Because even thou we do not pay for the items received from the customer but if this received material get damaged we have to pay the material cost back to the customer. We also need to keep track of how much quantity we have received as the delivery will be in proportion to the received quantity. Staggered receiving and delivery is a common practice against a particular