PeopleTools and Lifecycle Management - PSFT (MOSC)

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What are some examples of 'Universal Linking' ?

edited Apr 6, 2011 2:05PM in PeopleTools and Lifecycle Management - PSFT (MOSC)
  Here are some examples.


Customer 1
This customer's help URL lists these products, in this order:  Tools 8.51, HR 9.1 , HR 9.0 , CRM 9.0

  1. A user at their site searches for contextID APC_RUN_EXPORT.   The search looks through all the products, and brings up help for this CRM topic.
  2. A user at their site searches for contextID TAX_DATA3.  This contextID occurs in both HR 9.1 and HR 9.0, but help comes up for HR 9.1 because the search finds help there first.
  3. A user at their site searches for contextID PCEID_url.   Help searches, finds help in Tools 8.51, brings it up and does not search any of the other products.

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