Financial Management - PSFT (MOSC)

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Voucher Approval Workflow Skipped even after system identifies the correct approver using userlist

edited Apr 13, 2019 5:01AM in Financial Management - PSFT (MOSC) 2 commentsAnswered
Hi All,

We have an issue in which the approval workflow skips the amount based approver even after the system identifies the correct approver using user list query. I have verified if the user is a worklist and email user.

This issue is not happening for all the invoices. Only few of them. I believe this has got something to do with the users who are part of the workflow.

Let me know if you have any suggestions on when and how the approval step would be skipped (even after the workflow diagram shows the correct approver).

Thanks,

Deviprasad

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