Unable to Write off Remaining Balance on Maintnance Worksheet
I see there is an existing discussion around How do we write off a credit? where a member noted the following message appeared after clicking on 'write off remaining amount';
Transaction not allowed for business unit xxxxx (6050,1)
This is not a valid transaction for this business unit. Please check your auto entry setup to verify the transaction requested is active for the business unit you are working in.
In my case, I am wanting to write-off a remaining balance (debit). I have a payment of -63.08 and an item for 64.00, leaving a remaining balance of 0.92.
Created a Maintenance Worksheet and offset the payment and item.