Vertex integration with PeopleSoft Billing - Issue with multiple Geo Code returns
Hi,we are implementing BI (v 9.1) where there is an integration with Veterx Q series.
There is an issue with Vertex returning multiple Geo Codes during Billing Finalization process. This is happening despite having all the address fields (City State, Country and ZIP code) on the Ship To Customer being available.
Question is: Is this the default behavior or is there something we are not doing correctly?
I'm aware of the three options that PeopleSoft suggests to correct these as exceptions but is there anything that we need to do to derive unique Geo codes from Vertex?
Any guidance will be of great help.
There is an issue with Vertex returning multiple Geo Codes during Billing Finalization process. This is happening despite having all the address fields (City State, Country and ZIP code) on the Ship To Customer being available.
Question is: Is this the default behavior or is there something we are not doing correctly?
I'm aware of the three options that PeopleSoft suggests to correct these as exceptions but is there anything that we need to do to derive unique Geo codes from Vertex?
Any guidance will be of great help.
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