Credit hold is not getting applied
Hi,
We have been doing upgrade form 11.5.9 to R12.1.3 where am facing the following issue:
1. I am applying the hard Credit Hold from the Customer Accounts window. Nav: Collections > Customer Accounts > Query the desired Customer a/c number > Hit Credit Hold button
2. Then I am creating the sales order for the step# 1 customer and my expectation is that this Sales order should go into the Credit Check Hold but its not happening.
3. Again I am coming back to Collections - Customer account window and releasing the Credit hold for the above customer
4. Opening the same customer in Receivables > standard customer window (OA framework page) and applying the Hard Credit Check
We have been doing upgrade form 11.5.9 to R12.1.3 where am facing the following issue:
1. I am applying the hard Credit Hold from the Customer Accounts window. Nav: Collections > Customer Accounts > Query the desired Customer a/c number > Hit Credit Hold button
2. Then I am creating the sales order for the step# 1 customer and my expectation is that this Sales order should go into the Credit Check Hold but its not happening.
3. Again I am coming back to Collections - Customer account window and releasing the Credit hold for the above customer
4. Opening the same customer in Receivables > standard customer window (OA framework page) and applying the Hard Credit Check
1