Core Workflow - EBS (MOSC)

MOSC Banner

Approver cannot open the attachments of the types docx, xlsx. They have to save them 1st.

edited May 16, 2016 8:02PM in Core Workflow - EBS (MOSC) 14 comments
Hi All,
We are having problems where approvers are not able to open the attachments in the notifications.
They have to save them 1st in their desktop. The files are looks to be identified as zip files by Oracle workflow.
the issue is specific to some users. 

We are on 11i  and MS office 2010.
We have followed the below steps and was unsuccessful.

1. Stop the http server 

2. Add the following in httpd.conf file

AddType application/vnd.openxmlformats .docx .pptx .xlsx

3. Restart http server 

4. add the below in the file “mime.types”

 application/vnd.openxmlformats       docx pptx xlsx

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Workflow Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center