Journal Generator Creating Journals for Direct Journal Payments in AR that are Incomplete

Hello,
We are having issues with Direct Journal Payments created in Accounts Receivable that have not been marked as being Complete being selected by the Journal Generator process and creating unbalanced journal entries.  The deposit in Accounts Receivable has not been chartfield edited and the user has not created the cash accounting string.  Why is the Journal Generator process selecting these to be created when these have not been completed?  What needs to be done to not have this issue continue in the future?  Is there additional setup that needs to be done to stop this issue?  We are currently using