worik item details are editable when the status is active
Hi All,Customer has the below question about the workitem details. Can anyone shed some light on this please?
EBS Version :12.1.1
Navigation: Advanced Collections > Collections > Strategy Tab > Open any workitem
Customer expects that the fields Optional and Escalation in the work item details window to be Non-editable when the workflow status is active.
But the these fields are active when the workflow is active and becomes inactive once the workflow is complete.
Attached the screenshot.
Thanks!
Mohan
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