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Can you assist with the enquiry below please?

edited May 30, 2012 11:42PM in Core Workflow - EBS (MOSC) 12 commentsAnswered
Can you assist with the enquiry below please?

 

One of our Licensed Providers, Aimera, have received the email below, with the subject line "Escalation Document.....".

Customer: Aimera Ltd
Sender: Escalation Document Changed Notification
Date/Time: Changed May 11, 2012 11:52

Escalation Document 3170207 for Task Manager 3161637 has been changed.

The following field(s) have been changed:
<BR>Escalation Level Old Value: Task Broken KPI , New Value: De-Escalated

Notification Identification 3873723.

Regards,
Escalation Document Notification

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