Maintenance Worksheet - AR_UPDATE
Every month our users are facing the following issue, so I just want to check with AR Community moderators is there any fix exists, if not, will the below solution be considered to resolve this issue.
Usually, we close the AR books at the beginning of the month (i.e. first week of month).
While creating the AR maintenance worksheet, usually the accounting date will be defaulted to current date. If by mistakenly user forget to change the date to last month and run the AR_UPDATE with parameters as last month date. The maintenance worksheet is getting locked and the items cannot be selected in other maintenance worksheet. We need to do a SQL update in WS_CONTROL table to make the process instance to Zero. So that users can access the maintenance worksheet and change the accounting date.