Cannot Post A Payment Worksheet Because Process Instance Is Not Zero
Hi All
I've noticed a few customers have been reporting this issue lately and would like to provide here as reference for community users.
The scenario is when a Deposit with a mix of Direct Journal and Regular Payments is created. When the regular payment is applied using Payment Worksheet an error occurs:
"The Deposit BU XXXXX and Deposit ID Y is being processed by the process instance ZZZZZ. (6040,786)"
Please refer to knowledge document on how to address this:
EAR9.1:Cannot Post A Payment Worksheet Because Process Instance Is Not Zero (Note 1311031.1)
Thanks
Jose