Financial Management - PSFT (MOSC)

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Cannot Post A Payment Worksheet Because Process Instance Is Not Zero

edited Jun 24, 2012 3:44PM in Financial Management - PSFT (MOSC) 3 comments

Hi All
I've noticed a few customers have been reporting this issue lately and would like to provide here as reference for community users.

The scenario is when a Deposit with a mix of Direct Journal and Regular Payments is created. When the regular payment is applied using Payment Worksheet an error occurs:

"The Deposit BU XXXXX and Deposit ID Y is being processed by the process instance ZZZZZ. (6040,786)"

Please refer to knowledge document on how to address this:

EAR9.1:Cannot Post A Payment Worksheet Because Process Instance Is Not Zero (Note 1311031.1)

Thanks

Jose

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