PeopleTools and Lifecycle Management - PSFT (MOSC)

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BIIVCPN not running to window / email

edited Aug 6, 2012 2:54AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 7 commentsAnswered
We are having issues when Finalizing and Printing an invoice directly to the window or email.  The invoice finalizes however the extract (BI_IVCEXT) doesn't pull the data so the invoice doesn't generate.  When using the email or window function it seems to be hit or miss.  We do not have any issues when using the Web.  Has anyone else come across this issue?

We are using PeopleSoft Financials 8.9 and PT8.49.21.  Some computers are Windows XP and some are Windows 7.  Would either of these be the reason?

Thanks!

Raquel

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